↠ All estimates/quotes are based on our understanding of your requirements and as per given time-frame. Any changes to the functionality including micro-improvements, may incur additional costs accordingly. Please ensure and clarify our understanding in a face to face or electronic meeting
↠ Clients to ensure that we have included all requirements in the quotes/proposals/estimates and that we fully understand their requirements. Clients must provide us with clear guidelines along with the flow or specific details they may require. When such details are not provided, we will proceed with our understanding of the requirements and quote accordingly. At a later stage, if a discrepancy arises, it may lead to additional costs to accommodate the changes. Thus, it is essential that you clarify every aspect of your website development and ensure that you have been quoted on the right requirements.
↠ Apino Technology will make every effort to complete the project/changes in the given timeframe. Reasonable delays are accepted if functionalities are redefined or modified.
↠ Any delays at client’s end, may delay the project and proposed timeframes and may incur additional costs.
↠ Any bugs (programming errors) reported during or just after the development does not attract additional charges.
↠ All communications/correspondences are generally done via emails. It is client’s responsibility to keep us updated with their relevant email addresses.
↠ Any re-work on an already completed task will attract additional charges. Any changes in the design after the design approval will incur additional charges.
↠ Our websites/applications are generally tested on PCs and include near recent versions of following browsers: IE, Firefox, Chrome & Safari. If you require testing to be done on any other browser, please let us know in advance.
↠ Responsive/multi-device compatible web pages are tested on Android, iPhone and iPads. If you require testing to be done on any other device, please discuss it in advance.
↠ Depending upon the functionalities required, there may be 3rd party components such as Third Party Payment Gateways or SSL certificates involved in building a website/application. Although Apino Technology does its best in recognizing the suitability of any such component, any unforeseen limitations of 3rd party components are beyond our control. Any third-party component purchase costs (such as SSL, Payment gateway, Google AdWords, Plug-in licenses etc.) are not included in our quotes.
↠ Website/application content and all related materials need to be provided to us within the first weeks of starting the project. Any delays thereafter may delay the project and may incur additional charges if it goes beyond reasonable timeframe.
↠ If your website/application is not hosted on a Apino Technology server, any additional man-hours that may be required due to any server or network related issues are not covered in our quotes and may be charged separately.
↠ Apino Technology takes no responsibility of any open source products such as WordPress, Open Source carts, Joomla etc. It is clients responsibility to update all components and third party softwares. We suggest you to take regular back-ups to avoid any disruptions.
↠ The client must recognize that at times there may be unforeseen circumstances that will delay the development process, particularly with reference to the integration of third party software. We will try our best to complete the project as agreed in the proposal. As long as it is within a reasonable period, the client agrees not to penalize us for any genuine delay, when every effort to keep the project on the proposed schedule is taken.
↠ Domain registration/renewal etc. charges are not included as a part of any project/proposal unless mentioned otherwise. If required, a quote for which will be submitted separately and approved by the client.
↠ Hosting charges are not included in the quotations unless mentioned otherwise. Apino Technology can organize an appropriate hosting solution if required, a quote for which will be submitted separately and approved by the client. Where clients decide to organize their own hosting, we should be consulted before finalizing the type of hosting and database, as it should meet the requirements of the technology used for the development. Please note that we’ll require full access with hosting support for testing and deploying the application. Apino Technology will not be liable for any delays or errors caused by direct or indirect actions of the hosting company.